Automation & journeys
Building Customer Journeys and triggered campaigns.
- How do I send a journey push only to the device the user used last?
- How do I use data returned by a webhook later in my journey?
- How do I automatically send the best-performing push variant in a journey?
- How do I send a journey message a set number of days before or after a user's date?
- How do I compare a user's tag or event attribute with another value on the same user in a journey?
- How do I archive or delete many journeys at once?
- How do I send users to another channel when the provider rejects their SMS or WhatsApp message?
- How do I show a journey in-app message right when the user does something, like opening the cart?
- Can Multi-Armed Bandit pick the winning push by purchases instead of opens?
- How do I measure whether my journey actually increases conversions?
- How do I show and update a Live Activity on the lock screen from a journey?
- How do I give users an Apple or Google Wallet pass from a journey?
- Can one Live Activity step update both the iPhone lock screen and Android devices?
- How do I stop new users from entering a running journey while current users finish it?
- What do "Saving…" and "Saved only in this browser" mean in the journey editor?
- How do I branch a journey by how many values a list tag holds?
- How do I add journey and device details to a Webhook request, and check what was sent?
- How do I send journey data to HubSpot, Google Sheets, Slack, or other tools without building a webhook?
- Where is the Exit element in the journey editor?
- How do I pass dynamic event attributes inside a Journey push notification's Custom Data?
- How can I target users whose subscriptions or bundles are expiring in a specific number of days?
- How are conversion goals tracked and attributed after a user exits a customer journey?
- How do I find historical statistics like CTR and unsubscribe rates for past campaigns?
- How does the system determine a user's timezone for journeys and scheduled messages?
- How do session limits and segment entry rules work in a customer journey?
- How do I check for two different events in a specific timeframe using a Wait for Trigger element?
- How do I move message presets when cloning a customer journey to another app?
- How do I stop a journey when a customer starts a different campaign?
- How do I configure different frequency caps for Push and In-App messages within the same recurring Customer Journey?
- How are push notifications delivered to users with an undefined timezone in Customer Journey?