Automation & journeys
Building Customer Journeys and triggered campaigns.
- How do I pass dynamic event attributes inside a Journey push notification's Custom Data?
- How can I target users whose subscriptions or bundles are expiring in a specific number of days?
- How are conversion goals tracked and attributed after a user exits a customer journey?
- How do I find historical statistics like CTR and unsubscribe rates for past campaigns?
- How does the system determine a user's timezone for journeys and scheduled messages?
- How do session limits and segment entry rules work in a customer journey?
- How do I check for two different events in a specific timeframe using a Wait for Trigger element?
- How do I move message presets when cloning a customer journey to another app?
- How do I stop a journey when a customer starts a different campaign?
- How are push notifications delivered to users with an undefined timezone in Customer Journey?
- Will a user receive a push notification triggered by 'First Install' if they downloaded the app but haven't opened it?
- How can I track voucher usage and view the remaining balance?
- How can I send multiple unique voucher codes to a single user in one message?
- What happens when I stop an active Customer Journey? Will users still receive push notifications?
- How do I combine Tag and Event conditions in a Customer Journey?
- How can I export my campaign data to an external system like ClickHouse?
- How do I apply Frequency Capping to messages sent via the /createMessage API?
- How do I find the 'campaign' code for the /createMessage API call?
- How can I track sales or other conversions from my push notification campaigns?
- What are the Entry schedule options in Customer Journey (One-time entry vs. Recurring entry)?
- Why are changes to my Customer Journey being lost or displayed incorrectly when multiple users access it?
- How can I safely edit a live Customer Journey without losing the users who are already in it?
- How can I check the exact time messages were sent from a Customer Journey?
- Why are users not entering my Customer Journey after I paused and resumed it?
- How can I compare the performance of multiple push notification campaigns in a single dashboard?
- How can I use the `postEvent` API to trigger a Customer Journey and send a personalized push notification?
- How can I create a journey or trigger an action for users who have just installed and opened my app for the first time?
- How are custom events handled when a user triggers the same event multiple times? Do new events overwrite old ones?
- How can I separate statistics for pushes sent from Journeys and one-time messages sent via API or the Control Panel?
- How do I create an automated re-engagement campaign for inactive users?