Use Integration points. Each one is a ready-made journey step for a specific tool, so you don't need a raw Webhook for each destination. Available points include:
- CRM: HubSpot, Salesforce, Dynamics 365
- Analytics and attribution: Amplitude, Mixpanel, Adjust, AppsFlyer, Adapty
- Data and spreadsheets: Google Sheets, Airtable, BigQuery, Snowflake, Supabase, Microsoft Fabric
- Team chat: Slack, Mattermost
- AI text: OpenAI, Gemini, LLM
To add one:
- Only the account owner can install a Customer Journey integration. Either drag a not-yet-installed integration from the Integrations section of the journey left panel onto the canvas, or go to Settings > 3rd-party integrations and click Install under Customer Journey Integrations.
- Some points also need the service account connected; each point's guide explains how.
- Open the point on the canvas and fill in its fields. Pushwoosh sends the request for you.
If you don't see the Integrations section in the left panel, contact Pushwoosh Support to request access.
If a request to the destination fails, the user leaves the journey at that step. Integration points follow the same timeouts, retries, and rate limits as the Webhook step.
Learn more: Integration points
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