Automation & journeys
Customer Journey, triggered campaigns and event-driven messaging.
Automation & journeys
- How do I pass dynamic event attributes inside a Journey push notification's Custom Data?
- How can I target users whose subscriptions or bundles are expiring in a specific number of days?
- How are conversion goals tracked and attributed after a user exits a customer journey?
- How do I find historical statistics like CTR and unsubscribe rates for past campaigns?
- How do I filter message history to show only campaigns sent from the Control Panel?
- How does the system determine a user's timezone for journeys and scheduled messages?
Troubleshooting: journeys
- How do I export devices that had delivery errors in a campaign?
- Why does the PW_DeviceRegistered event only trigger once per device?
- Why is the `pushReceivedCallback` not triggered when my Capacitor app is in the foreground?
- Why are users in my Customer Journey failing to receive pushes with a 'device not found' error?
- Why is the audience count in my Customer Journey different from the number shown in the Segment calculator?
- Why is my push notification status 'Waiting' even after the scheduled time has passed?