How can I target users whose subscriptions or bundles are expiring in a specific number of days?

To target users whose bundles, subscriptions, or packages expire in a specific number of days, create a segment using two custom tags. One tag identifies the subscription, and the other tracks the expiration date.

Configure the tags

You need two tags to track expiration:

• Subscription identifier (integer or string): This stores the subscription or bundle ID, such as bundle_id.
• Expiration date (date): This stores the exact expiration date, such as expiry_date. Format the date values as "YYYY-MM-DD HH:mm" in UTC.

Send tag data to Pushwoosh

You can update these tags using one of two methods:

• Mobile SDK: Call the setTags method in your mobile app code to send tag values directly from the user's device.
• Server-to-server API: Use the /setTags API endpoint from your backend to update tags using the userId mapping. This method does not require an app store update.

Create the segment

After the tags receive data, go to the Pushwoosh Control Panel to create a segment with your criteria. For example, to target users whose bundle expires in exactly 3 days:

• bundle_id equals [Your_Bundle_ID] and expiry_date is in 3 days.

You can then target this segment with daily automated campaigns.