Troubleshooting
- Why does my Pushwoosh dashboard show an 'InvalidProviderToken' error for my iOS app, and how do I fix it after resolving my APNs configuration?
- Why am I getting a '401 Unauthorized' error when my Cordova app tries to register a device with Pushwoosh?
- Why am I getting a "BadDeviceToken" error when testing my iOS app's push notifications using TestFlight on a Mac?
- Why can't I see any projects after logging into Pushwoosh?
- How do I fix 401 Unauthorized errors when using the Pushwoosh Web SDK?
- How do I fix the "SenderIDMismatch" error when sending push notifications to Android devices using the Pushwoosh Expo plugin?
- What causes the 'can't set tags: user not found' error during an 'Update User Profile' step in Customer Journeys?
- What does the 'Internal Error' drop-off reason mean in Customer Journeys?
- Why do I get an "Access denied or application not found" (status_code 210) error when using the /createMessage API?
- Why are my Android push notifications not being delivered after integrating the SDK?
- Why does my Android build fail with a "Manifest merger failed" error after adding the Pushwoosh SDK?
- Why do my push notifications work during iOS development/debugging but fail when the app is distributed via TestFlight?
- What does the push delivery error 'DeviceTokenNotForTopic' mean?
- Why am I getting an "Invalid Token" or "Bad Device Token" error for iOS push notifications?
- Why are push notifications not being received by a specific User ID, even though the system indicates they were sent?
- How do I fix "Invalid Credentials" errors for Web Push (Chrome/Firefox) notifications?
- Why are my iOS push notifications not being delivered, even though the API/Control Panel says they were sent successfully?
- Why do YouTube links in push notifications open my app on Android, but open correctly in the browser/YouTube app on iOS?
- I'm not receiving the email to verify my login. What should I do?
- How do I check if the APNs certificate for my iOS application has expired and what should I do?
- Why isn't the image from my external URL or CDN showing up in my push notification or in-app message preview?
- Why was my iOS application disabled due to an 'InvalidProviderToken' error, and how do I fix it?
- Why am I unable to delete or change the type of a Tag?
- How do I resolve the "No such module 'PushwooshFramework'" error when archiving my iOS app with a Notification Service Extension?
- Why doesn't the browser's native notification permission prompt appear after clicking 'Allow' on the website's custom prompt?
- Why isn't the deep link in my In-App message working when tapped on iOS devices, even though it works elsewhere (like Push Notifications)?
- Why am I getting a "You have reached the test devices limit" error when adding a test device, even if my current application shows no devices listed?
- How do I export my iOS Push Certificate as a .p12 file? My Mac only gives me options like .cer or .pem.
- Why did the number of 'Sent' pushes suddenly decrease significantly in my recurring Journey/Campaign?
- What does the 'Unregistered' error mean in the push notification Delivery Report?