I accidentally deleted my application. Can it be restored, and what about my subscribers?

Yes, if you have accidentally deleted an application from your Pushwoosh account, it can usually be restored. Do not create a new application with the same name - contact us first.

Here's what you need to do:

1. Contact our support team.
2. Provide the App ID of the deleted application. If you don't have the App ID, please provide the name of the application if you recall it.
3. Specify whether you also need the subscribers (devices) associated with that application to be restored.

Regarding subscribers:

• Deleting an application also removes the push tokens of its devices, so restoring the application itself does not bring your subscriber list back - the list will be empty at first.
• Devices re-register with Pushwoosh automatically when users next open the application, provided the Pushwoosh SDK is still integrated in your live app. Your subscriber list therefore repopulates over time as users engage with the app.
• Statistics and message history collected before the deletion are not affected by the re-registration and may be incomplete for devices that never come back.