Troubleshooting – Pushwoosh

Why can't a new user I invited see any of my applications or projects?
Why are my API-sent push notifications not appearing in Message History, even though the API call was successful?
Why won't my Journey campaign start if it includes an email step?
What should I do if I'm not receiving One-Time Password (OTP) emails?
Why do GIFs in my Android push notifications appear as static images instead of animations?
Why are images or GIFs in my Android push notifications not displaying, even though they work on iOS?
I'm getting a 'Please select at least one platform' error when using the `/createMessage` API. How can I fix this?
Why are messages I send via the `/createMessage` API not appearing in my Message History in the Pushwoosh Control Panel?
Why am I getting an 'Access denied or application not found' error when calling the Pushwoosh API?
My iOS push certificate is revoked. What does this mean and how can I resolve it?
What should I do if my iOS Push Certificate for Pushwoosh has expired or is about to expire?
When I tap a push notification with a deep link, it opens the link in a web browser (e.g., Safari) instead of my app. How do I make it open in my app?
Why do I see a 'Bad Device Token' error for my iOS app, and why does my device's 'Push Alerts Enabled' status switch to false?
Why is my WhatsApp integration status showing as pending or not activating immediately after setup?
What causes the 'Email SES Invalid Parameter Value' error and how can I fix it?
Why does a semi-transparent dark background appear behind my modal Rich Media In-App on iOS, even if I want it to be clear or have no background?
Why does my modal In-App message block the application background on iOS, preventing interaction with the app?
My iOS app's logs show successful registration with Pushwoosh, but I'm not receiving any push notifications. What should I check?
Why are my push notifications not being delivered to devices when I use segments with tag-based rules?
The web push subscription prompt isn't showing up on my site. What should I check?
Why is my iOS app receiving '401 unauthorized' errors from Pushwoosh API calls?
What does an 'Unregistered' push token error mean, and why does it happen?
My iOS build fails with an error like 'Failed to build module PushwooshFramework; this SDK is not supported by the compiler' after updating the Pushwoosh Flutter plugin. How can I fix this?
Why am I seeing a `TypeError: Cannot read property 'init' of null` error when using the Pushwoosh React Native plugin in my Expo project?
I'm getting a connection error (e.g., 401) when setting up the Pushwoosh Web Push SDK
What should I do if my iOS push certificate has expired?
I accidentally deleted my application. Can it be restored, and what about my subscribers?
Why might a UserID disappear or a user become inactive in Pushwoosh?
What should I do if I'm not receiving my confirmation code email?
What should I do if I've reached my limit for test devices?

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