Why can't a new user I invited see any of my applications or projects?

If a team member has accepted their invitation and can log in but sees no applications, the cause is almost always the permissions on their assigned role.

How to fix role permissions

1. Log in to your Pushwoosh account with administrator privileges.
2. Go to My Account → Users and groups.
3. Open the Roles tab (formerly "Groups") and find the role assigned to the user. You can check which role a user has on the Users tab.
4. Click the three-dot menu (⋮) next to the role and select Edit permissions.
5. Under Application permissions, enable See applications. This permission is required for a user to see any application data at all. If they also need to manage campaigns, presets, test devices, events or deep links, enable Modify applications as well.
6. Save the changes.

Alternative: grant access to specific apps only

If you do not want to give account-wide visibility, use App-specific permissions, configured in the Application Permissions section of each individual app. These give the same level of access as the equivalent "all applications" permissions but only for the selected app — and they work even when See applications is not enabled for the role.

After you update permissions, the user may need to refresh the page or log out and back in.