Account, billing & security
Your account, subscription and invoices, team roles and permissions, and data privacy.
Account & billing
- How do I change the language of the Pushwoosh Control Panel?
- Which time zone does my new Pushwoosh account use, and how do I change it?
- How is the monthly active users (MAU) count calculated?
- How can I delete an application from my account, and what happens to its user data?
- How can I find my Pushwoosh subscription renewal date and billing information?
- How can I update my company's billing information and change the email addresses that receive invoices?
Security, privacy & compliance
- How do I erase a user's personal data myself?
- Which hosts and ports must be allowed for the Pushwoosh Android SDK in a corporate network?
- How to stop the Web SDK from sending data before user consent
- How does the system store location data and how long is it kept?
- Is the platform GDPR-compliant?
- How do I implement an opt-in consent system for push notifications and tracking in my Flutter app?
Troubleshooting: account & access
- Why can't my colleague see users or export buttons? (Personal data permission)
- Why do I see an 'Account is suspended' message?
- How can I recover my account if I forgot the registered email address?
- Why can't a new user I invited see any of my applications or projects?
- I accidentally deleted my application. Can it be restored, and what about my subscribers?
- How do I resolve a failed payment due to insufficient funds for my subscription?