Troubleshooting: email – Pushwoosh

Why does my email test show a "HEADER_FROM_DIFFERENT_DOMAINS" warning?
Why are some email addresses skipped or failing to register during a CSV import?
Why do some recipients see placeholder text (e.g., "Header 01", "Button Text") in their emails while others see the correct content?
Why are my emails to `@privaterelay.appleid.com` addresses failing and causing a high bounce rate?
How can I find out which users did not receive an email from my campaign?
Why am I getting a 401 Unauthorized error when calling Email API endpoints like /registerEmail?
Why do my email analytics show multiple links being clicked almost simultaneously, and how can I prevent this from accidentally unsubscribing users?
Why is DMARC verification required for my email domain?
Why does my email's spacing and layout look different in my inbox compared to the drag-and-drop editor?
Why is my SPF record status still 'unverified' after I added the correct TXT record?
Why am I getting an error or seeing a 'Pending' status when adding CNAME records in Cloudflare for email verification?
Why do the 'Segment Size', 'Reach', and 'Sent' numbers in my email campaign statistics differ?
What should I do if I'm not receiving One-Time Password (OTP) emails?
What causes the 'Email SES Invalid Parameter Value' error and how can I fix it?
Why are emails sometimes not delivered when sent via the API immediately after registering the email address?
I'm not receiving the email to verify my login. What should I do?
Why is a subscribed user not receiving a specific message (like a newsletter) but still receiving other communications?
Why did my Customer Journey send emails before the scheduled time set in a 'Time Delay' element?
Why can't I find a specific email address in my user list? Is it blacklisted?
Why is the same email being sent multiple times from my Customer Journey?
Why am I not receiving verification codes to my email?
Issues with receiving emails from Pushwoosh

Have a question?

Submit a request