Forbidden API response

Question:

I receive the following response { description: 'Argument error', detail: 'Forbidden', code: 210 }. Could you help me?

Answer:

Code 210 is a Pushwoosh-level rejection (the HTTP status is still 200): the request was parsed but refused. It is a broad bucket, so check these causes in order:

1. The API token has no access to the application. This is the most common cause. In the Control Panel open your project → Settings → API Access, find the token used in the auth parameter and make sure the application you address in the application parameter is allowed for it. See "Access denied or application not found" (status_code 210).
2. Invalid request arguments. A malformed or empty hwid, an unsupported device_type/platform, or a missing required field also returns 210. Retrying the same request will not help — fix the payload.
3. The feature is not available on your plan. Some endpoints and message types are gated by the account plan (for example, an Email-Only plan blocks non-email platforms).

If the first two do not apply, contact our support team via the Contact us form with a sample failing request so we can check the account-level restrictions.