We understand that you've encountered an issue with your payment being declined. Our system will automatically attempt to process the payment a few more times before the order is voided, and your subscription is eventually canceled.
To ensure successful payment processing, please verify the following:
Check Your Payment Details
- Credit Card Expiration: Confirm that your credit card has not expired.
- Sufficient Funds: Ensure that your credit card has sufficient available funds to cover the payment.
- Selected Payment Method: Verify that you have selected the correct primary payment method within your account settings.
Bank Authorization
- Online Payment Acceptance: Contact the bank that issued your credit card to confirm that they accept automatic online payments. Some banks may have specific restrictions in place.
If you have checked all the points above and the payment still fails to process, our support team will proactively reach out to you to help resolve the issue.
Comments
0 comments
Article is closed for comments.