How can I find the precise start and end times for a push notification send?

The "Send Date" displayed in your Pushwoosh Control Panel indicates the time when our system began sending your notifications to the respective push service gateways (e.g., APNs for iOS and FCM for Android).

For more detailed timing information, such as the exact start and end times of a push campaign, you can use our API. This is especially useful for measuring the total send duration for large audiences.

To retrieve this data, use the /getMessageLog method from our Statistics API:

1. Identify the messageCode for the push notification you wish to analyze. You can find this in the URL when viewing the message's statistics in the Control Panel.
2. Make a request to the /getMessageLog API endpoint, providing the messageCode.
3. The API response will contain a detailed log of send events, each with a precise timestamp.
4. By analyzing the timestamps in the response, you can determine:
   • Start Time: The earliest timestamp in the log.
   • End Time: The latest timestamp in the log.

For complete details on how to use this API method, please see our developer documentation on the Message Statistics API.