How do I view and cancel scheduled push notifications in my account?

To view and cancel scheduled push notifications, go to Campaigns > One-time messages. This list is your Message History, where you can search and filter your messages.

To stop a message that has not been sent yet:

1. Find the message in the One-time messages list and check its Status. Messages with status SCHEDULED (send time not reached), WAITING (still rolling out across subscriber timezones) or, in some cases, still PROCESSING can be stopped.
2. Open the actions menu (⋮) for that message.
3. Select Delete message. There is no separate “Cancel” button — Delete message is the cancel action, and the message status changes to CANCELED.

You can also open the same menu to edit a scheduled message instead of cancelling it.

Note: once a message reaches DONE or FAIL it has fully left the queue and cannot be recalled. A message still shown as PROCESSING is actively being sent, so cancelling it is a race, not a guarantee - some recipients may already have it. For a WAITING message, cancelling stops only the timezones that have not been reached yet — subscribers in earlier timezones have already received it.

Learn more: Message History