While Pushwoosh does not have a specific feature named "WhatsApp Flows," you can achieve similar interactive, form-like functionality using other supported features.
You can use interactive elements like Quick Replies and Call-to-Action buttons within your WhatsApp messages. These are set up using pre-approved message templates from your Meta Business Account and can be integrated into the Pushwoosh Customer Journey Builder.
This allows you to create personalized user paths based on their responses. For example:
- Create a WhatsApp template in your Meta account that includes Quick Reply buttons (e.g., "Yes, I’m interested," "No, thanks," "Tell me more").
- Once the template is approved by Meta, you can use it in a Pushwoosh Customer Journey.
- In the journey, you can configure the flow to split and send different follow-up messages or take different actions based on which button the user interacts with.
This approach enables you to create dynamic and personalized conversations, guiding users through a flow similar to a form.
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