How do I save a push notification to the Message Inbox? I can't find the 'Save to Inbox' option in my preset settings.

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Alexey Vyshegorodtsev
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The setting to save a push notification to the Message Inbox has been moved from the message preset configuration to the Customer Journey workflow.

To send a push notification that also gets saved to the user's Inbox, follow these steps:

  1. Create a Preset with the content for your push notification.
  2. Set up a Customer Journey.
  3. Within the journey, add a Send Push element.
  4. In the configuration panel for the Send Push element, you will find the Inbox settings. Enable and configure them as needed.

For more details, you can review the Mobile Message Inbox documentation.

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