How do I export user data from Pushwoosh for analysis or reconciliation?

You can export your user data from Pushwoosh using one of the following methods:

1. Using the API:

   • You can programmatically export user segments using the /exportSegment API call. This allows for automated and on-demand data retrieval.

2. Requesting from Support:

   • If you prefer, the Pushwoosh support team can assist with exporting your user base. To ensure security, such requests must be made from the email address associated with the main account owner.

What data is included in the export?

The exported data typically includes: * HWID (Hardware ID): A unique identifier generated by Pushwoosh for each device. * User ID: By default, this is the same as the HWID. However, you can set a custom User ID using the setUserId function in the SDK to align with your internal user identification system. * Push Token: An identifier issued by push gateways (e.g., APNS for iOS, FCM for Android) that indicates if a device is reachable for notifications. * Basic Device Data: Standard information collected by the SDK about the device. * Custom Tags: Any custom data points (Tags) you have configured and are collecting from devices. You can learn more about setting these up in the Custom Events and Tags documentation.

Format:

The data is provided in CSV (Comma-Separated Values) format.

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