How can I test my Customer Journey with specific test devices before launching it to all users?

Testing Journeys on specific devices before a full launch is crucial. Here’s how you can do it:

1. Clone the Journey: In the Customer Journey list, find the Journey you want to test and select the option to clone it. This creates a safe copy for testing without affecting your live Journey.
2. Create a Test Segment:
   • Assign a unique Tag to your test devices. For example, use the SDK or User Explorer to set a Tag like test_user = true on your devices.
   • Navigate to the 'Segments' section in your Pushwoosh application.
   • Create a new Segment (e.g., "Test Devices") that includes only users matching the Tag you assigned (e.g., test_user IS true).
3. Add Segment Split to Clone: Open the cloned Journey for editing. Add a "Segment Split" element right after the Journey's entry point.
4. Configure the Split:
   • Configure one branch of the split to check for your "Test Devices" Segment. Connect this branch to the rest of your Journey's logic.
   • Configure the "Everyone Else" branch (or add another branch specifically for non-test users) to lead directly to an "Exit" element.
5. (Optional) Adjust Timings: If your Journey includes "Delay" or "Wait for Trigger" elements, you can shorten their durations in the cloned version to speed up your testing cycles.
6. Activate the Clone: Launch the cloned Journey. Only the devices included in your "Test Devices" Segment will enter and proceed through the Journey flow.