In-app messages, Inbox & content
In-app messages, Rich Media, the Message Inbox, and how message content is built.
In-app messages & content
- Why are journey-based in-app messages not displaying in my iOS app while standalone in-app messages work?
- What are the storage limits and supported file formats for the Media Store?
- How do I use custom fonts in custom HTML ZIP templates for in-app messages?
- How do I collect and view custom data from an in-app message?
- How do I create a "Do not show again" checkbox for Rich Media?
- Can I use a custom close button in my HTML in-app template?
Message Inbox
- How do I retrieve statistics and open rates for iOS Inbox messages?
- Can I delete a sent Inbox message for all users globally via the API?
- How can I set a message to be stored in the Message Inbox for a specific number of days?
- How can I send a message directly to my app's inbox using the API without it appearing as a push notification?
- Why are my Journey emails marked as sent or delivered, but not appearing in the recipient's inbox?
- How to set a custom font in Inbox UI
Troubleshooting: content & rendering
- Why does my deep link in an in-app message fail for some languages?
- Why are images from free sharing sites missing in my push notifications?
- Why does the in-app message preview show placeholders like `{{...}}` instead of my actual content?
- Why do emojis appear as text codes (e.g., :smile:) in my notifications?
- Why are my push notifications with images failing to deliver, sometimes with a 'Message Too Big' error?
- Why does a special character or symbol display in the wrong font?