Knowledge Base
Account and Billing
- Uninstalls Tracking
- Push Alerts Enabled devices
- Payment Decline
- Payment and Refund
- User Groups, Permissions and what they control
- How to pay via invoice on a Public account?
Platform Setup
- [iOS] Device Token Not For Topic error
- API token scope requirements for SDK integration
- [iOS] InvalidProviderToken error. iOS platform disabled
- How to setting up the sandbox (stage, test) environment to check your communication scenarios
- Android: Invalid Credentials error
- iOS: My provisioning profile is the distribution, but in the logs I still see the sandbox gateway
Mobile & Desktop SDKs
- How to fix "401 Unauthorized" error message during mobile SDK integration
- Understanding Silent Push Notification Behavior and Limits on iOS
- How to configure YouTube links to open externally on Android
- How to set a custom font in Inbox UI
- [Android] Badges: Challenges and Limitations
- [iOS] Updating iOS app icon badge via Silent Push Notifications
Web SDK
- Why isn't the Pushwoosh web push subscription prompt showing up after integrating the Web SDK?
- Subscription Prompt: Understanding subscribing and the importance of user consent
- Web SDK configuration (Firebase↔Pushwoosh config values mapping)
- Chrome pushes in a Windows/Mac/Linux notifications centre
- Android Chrome console logs
- Firefox subscription bell does not show up
Using the Dashboard
- "The underlying connection was closed: Unexpected error during transmission" error
- Pushwoosh Daily App Report unsubscribe
- Please select at least one platform API response
- The Rich Media "Rate My App" has by default 4 stars
- Several notifications in one API request
- Forbidden API response
Emails
Analytics, Delivery & Reporting
- Android: Permission Denied error in push report
- Sudden increasing of "unregistered" errors on the Android platform
- Android report errors descriptions
- DISABLED_FIREBASE_API
- iOS report errors descriptions
- List of devices columns explanation
FAQ
- How to change a delimiter/separator in CSV file
- Basic tests of the Pushwoosh SDK integration for your application
- Device and Notification IDs in Pushwoosh
- Submitting a ticket
- Device Lifecycle in Pushwoosh
- SSL *.pushwoosh.com certificate