Knowledge Base
Account and Billing
- Uninstalls Tracking
- Push Alerts Enabled devices
- Payment Decline
- User Groups, Permissions and what they control
- Daily Statistics
- Invoice error
Platform Setup
- [iOS] Device Token Not For Topic error
- API token scope requirements for SDK integration
- [iOS] InvalidProviderToken error. iOS platform disabled
- How to setting up the sandbox (stage, test) environment to check your communication scenarios
- Android: Invalid Credentials error
- iOS: My provisioning profile is the distribution, but in the logs I still see the sandbox gateway
Mobile & Desktop SDKs
- How to fix "401 Unauthorized" error message during mobile SDK integration
- Flutter deep link: New MainActivity created - Fix manual
- Push Open Stats Not Tracking (no /pushStat request)
- iOS SDK troubleshooting guide
- Android SDK troubleshooting guide
- Understanding Silent Push Notification Behavior and Limits on iOS
Web SDK
- Why are my web push notifications not working on Safari, but they work correctly on Chrome and Firefox?
- Set up Web push notifications in your test environment
- Why isn't the Pushwoosh web push subscription prompt showing up after integrating the Web SDK?
- Subscription Prompt: Understanding subscribing and the importance of user consent
- Web SDK configuration (Firebase↔Pushwoosh config values mapping)
- Chrome pushes in a Windows/Mac/Linux notifications centre
Using the Dashboard
- "The underlying connection was closed: Unexpected error during transmission" error
- Pushwoosh Daily App Report unsubscribe
- Please select at least one platform API response
- The Rich Media "Rate My App" has by default 4 stars
- Several notifications in one API request
- Forbidden API response
Emails
Analytics, Delivery & Reporting
- Android: Permission Denied error in push report
- Sudden increasing of "unregistered" errors on the Android platform
- Android report errors descriptions
- DISABLED_FIREBASE_API
- iOS report errors descriptions
- List of devices columns explanation
FAQ
- FAQ: Troubleshooting cmmon WhatsApp configuration issues
- How to change a delimiter/separator in CSV file
- Basic tests of the Pushwoosh SDK integration for your application
- Understanding Device and User Identifiers in Pushwoosh
- Submitting a ticket
- Device Lifecycle in Pushwoosh