Issue
My Android audience did not receive the message. I got "Permission Denied" error in the Delivery Report for Android platform:
Troubleshooting
Note that this error is reported to us by Firebase service. Therefore, the necessary actions must be performed on the side of your Firebase account, not on the Pushwoosh side.
To send push notifications via Firebase gateway (FCM), you need credentials with the following Firebase Cloud Messaging permissions:
| Permission name | Description |
|---|---|
| cloudmessaging.messages.create | Send notifications and data messages through the FCM HTTP API and Admin SDK |
Source: Firebase IAM permissions | Firebase Documentation
Make sure your Firebase user, service account, or group has the necessary permissions. In case of any issues, please contact Firebase technical support for more information.
Choose your user and click on the permissions (4)
A sidebar with permissions will be opened (5)
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