Approved WhatsApp templates are tied to the specific WhatsApp number for which they were registered. If templates are not appearing in one of your projects, it is likely because that project has not been configured with the correct WhatsApp number.
To resolve this, you need to ensure the project is linked to the WhatsApp number associated with your templates:
- Navigate to the settings of the project where the templates are not visible.
- Locate the WhatsApp configuration section.
- Verify that the WhatsApp number configured for the project is the same one for which your templates were approved.
- If it is incorrect or missing, update it with the correct number.
Once the project is associated with the correct WhatsApp number, your approved templates should become available for use.
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