If you receive a notification that you have reached your email sending limit, here is where to check it and how to raise it:
- Open your billing page. In the Pushwoosh Control Panel go to My account → Billing.
- Check your current usage. On the Overview tab, the Usage block shows how much of your plan you have consumed in the current billing period, including email sends against your plan limit (and monthly active users). The Plan block shows your plan name, billing cycle and next payment date, so you can see when the counter resets.
- Raise the limit. Click Upgrade Plan in the same My account menu to compare plans and their limits, and pick one that covers your volume. Make sure a valid payment method is set on the Payment methods tab first.
- Need a one-off increase? If you only need extra sends for a single campaign rather than a permanent upgrade, contact Pushwoosh support with the number of emails you expect to send and the date.
Available sections may vary depending on your plan. See the Billing page guide for details.
Comments
0 comments
Please sign in to leave a comment.