How do I add a video or personalized text to a native in-app message?

Video. Native in-apps have a video display type: a full-screen player with an optional title, message, and buttons on top. It needs iOS SDK 7.2.0+ or Android SDK 6.11.0+; on an older Android SDK the template doesn't render.

1. Go to Content → In-apps, click the arrow next to Create in-app, and choose Native in-app.
2. In Display type, pick video. Switching the type later resets all fields, so choose it first.
3. Under Content, set Video URL to an absolute HTTPS link to an .m3u8 or .mp4 file. Optionally add a Poster and a Fallback image.
4. Under Config, turn on Loop, Muted, or Close button as needed, and add buttons under Actions.

Personalized text. Every text field in a native template supports tags and User ID:

1. Click Personalization next to the field toolbar.
2. Under Tag, choose a tag or User ID, pick a format modifier, and optionally enter a Default Tag Value.
3. Click Insert.

For conditional text, type Liquid syntax directly into the field. On Save, Pushwoosh checks every text field; a broken expression blocks saving with a Dynamic content contains errors toast. The check may still pass expressions that fail only at send time, so send yourself a test.

Learn more: Create native in-app messages