Managing user access and permissions within your organization's Pushwoosh account is handled by your designated account administrator(s) or the account owner.
Pushwoosh support cannot add, remove, or modify user permissions directly due to security policies.
Steps for Account Administrators:
- Log in to your Pushwoosh master account.
- Navigate to the user management or account settings section where you can manage team members.
- To add a new user, use the option to send an invitation to their email address.
- When inviting a new user or editing an existing one, assign the appropriate roles and permissions based on the access level they require.
- If a user reports seeing an "empty platform" or lacks access to certain features, review and adjust their assigned permissions accordingly.
For detailed instructions on managing users and roles, please refer to our documentation: Multi-Login Accounts & User Management
If you are unsure who the administrator for your account is, please coordinate internally within your organization.
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