How to test Inbox on a production application

Sending to registered Test Devices is not a reliable way to preview how a message behaves in the Message Inbox of your production app. Instead, target your own devices with a normal send using a segment.

1. In Audience → Tags, create a custom Tag named IsTestDevice with the Boolean type.
2. Set this Tag to true on your own test devices. You can do this from the app via the SDK setTags method, or with the /setTags Device API call.
3. In Audience → Segments (previously "Filters"), create a segment with the condition IsTestDevice equals true.
4. Go to Campaigns → One-time messages, click Send message → One-time push and choose that segment as the audience.
5. Enable the Save message to Inbox toggle in the same form (the option is also available in the push preset form and in the Push element of a Customer Journey). The message will then appear in the Inbox of your test devices only.

Please note: messages are removed from the Inbox at 00:00:01 UTC of the date you specify, so the day before that date is the last day the message is visible.

See also: Message Inbox.