Where can I find the Inbox Messaging feature in Pushwoosh?

There are two ways to put a message in your app's inbox. Before either works, your developers must add the Message Inbox SDK module to the app.

Send a message only to the inbox (no push)

1. Go to Campaigns > One-time messages.
2. Click Send message and choose Inbox message.
3. Select an App Inbox preset or click Create new, choose the audience and Target platforms, set the sending time, and choose how long the message stays in Expires (After 7 / 14 / 30 / 90 days or a specific date).

The message appears when the user opens the app, even if they never saw a notification. In a journey, drag App Inbox from Channels onto the canvas instead.

Keep a copy of a push in the inbox

Users still get the push banner, and the same message stays in the inbox.

• One-time push: on the Content step, turn on Save message to Inbox. The inbox title and text come from the push preset.
• Customer Journey: in the Push element settings, turn on Save to inbox.

Retention for Save to Inbox is up to 30 days.

Learn more: Send a message only to Inbox, Save a push to Inbox