Question:
What does the Backup feature include?
Answer:
Basically, this feature was designed to keep all the device tokens of your subscribers safe by making a daily backup.
Sometimes users misconfigure their apps in Pushwoosh by uploading wrong iOS certificates or using wrong Sender ID for Android and all their devices in the system become invalidated.
That is when this feature comes in handy — we will easily restore your tokens from the backup upon request. Later on, if the demand is high enough, we will implement the Backup/Restore button in the Control Panel, so that you would not have to contact Pushwoosh Support every time you want to make a restore.
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