The 'Delivered' count for your push notifications reflects the number of devices that have successfully received the notification and have reported this back to our system. This metric updates gradually and might not immediately match the 'Sent' count for a few key reasons:
- Device Confirmation: A notification is only marked as 'Delivered' after the device itself confirms receipt. This process depends on the device being online and able to communicate with our servers.
- SDK Logic & Device Resources: The reporting of delivery is handled by our SDK integrated into your app. Factors such as the device's current network conditions, available resources (e.g., battery, processing power), and operating system optimizations can influence how quickly this confirmation is sent back.
Because of these factors, it is normal to see the 'Delivered' numbers increase over a period of time as more devices report back their status. The statistics are not always real-time but will reflect the delivery status as information is received from the devices.
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