Why are tags set via the `/setTags` API not appearing for a user in the Pushwoosh dashboard?

If you are successfully calling the /setTags API endpoint (receiving a 200 OK status) but the tags are not appearing for the specified user in the Pushwoosh Control Panel, the issue might be related to the tag's configuration.

When you create a custom tag in the Pushwoosh Control Panel, you need to define its type. For tags that you intend to set for individual users via the API using a userId, ensure that the tag is configured with both the "User-specific" and "App-specific" types selected during creation or modification.

To check this:

1. Go to the Tag management section in your Pushwoosh Control Panel.
2. Locate the tag you are trying to set via the API.
3. Edit the tag's settings.
4. Make sure both, "User-specific" and "App-specific" exists.

To resolve this:

1. Go to the Tag management section in your Pushwoosh Control Panel.
2. Create a new tag (remove the old one with the same name).
3. Make sure both, "Tag type is User-specific" and "Tag type is App-specific", are checked.
4. Save it.

After correctly configuring the tag type, try setting the tag via the /setTags API again. The tag should now be applied and visible for the specified user.