Why can't I find the 'Save to Inbox' toggle in the Customer Journey? – Pushwoosh

April 03, 2025 18:05
Updated

The 'Save to Inbox' toggle is not available for In-App messages due to their nature. Only push notifications can be stored in the Inbox. You can use the 'Follow the Deep Link' action in push notifications to direct users to a specific page in the app. More details can be found in the Deep Linking Documentation.

Comments

0 comments

Please sign in to leave a comment.

Have a question?

Submit a request

How do I export devices that had delivery errors in a campaign?
Why does the PW_DeviceRegistered event only trigger once per device?
Why is the `pushReceivedCallback` not triggered when my Capacitor app is in the foreground?
Why are users in my Customer Journey failing to receive pushes with a 'device not found' error?
Why is the audience count in my Customer Journey different from the number shown in the Segment calculator?
Why is my push notification status 'Waiting' even after the scheduled time has passed?
Why am I receiving a '1002 Not authorized' error when trying to start a Customer Journey via the API?
How can I create a Journey that sends a push notification, with a fallback to an in-app message for users who have pushes disabled?
Why is the number of users entering my Customer Journey much lower than the count in a segment with the same filters?
Why are users missing or "stuck" in my Customer Journey after I edited it?

Have a question?

Articles in this section