Issue

You're encountering the "InvalidProviderToken" error and your iOS platform have been disabled.

Troubleshooting

Issue Overview

The "InvalidProviderToken" error originates from the APNs (Apple Push Notification service) gateway. This indicates a configuration mismatch between your APNs token, your app, and the Pushwoosh configuration. Most commonly, this error occurs when the APNs token, used to authenticate with APNs, has been revoked or is invalid in the Apple Developer Center.

Step-by-Step Troubleshooting

Step 1: Generate a New APNs Auth Key

1. Visit the Apple Developer Center and confirm whether your current APNs Auth Key has been revoked or is no longer valid.

2. If revoked, create a new APNs Auth Key by following the detailed instructions in the Pushwoosh iOS Token-Based Configuration Guide.

   Ensure you have the following details:

   • APNs Auth Key
   • Key ID
   • Team ID (available in your Apple Developer Membership)

   Double-check that these values match your Apple Developer account and the data associated with your app. Mismatches here are a common cause of errors.

Step 2: Verify App ID and Configuration

1. Check App ID: Ensure that the App ID used in your Pushwoosh configuration exactly matches the one registered in the Apple Developer portal. Any inconsistency can cause the token to be rejected.

2. Push Notification Environment: Confirm that the push notification environment (Sandbox or Production) aligns with the settings in both Pushwoosh and the Apple Developer portal. Using a production key in a sandbox environment, or vice versa, can lead to token mismatch errors.

Step 3: Confirm APNs Services and Key Associations

1. Ensure that the .P8 key is correctly associated with APNs services in the Apple Developer portal. Sometimes, other apps may work because they use a different key with the correct permissions, while your current app may be using an invalid or improperly configured key.

2. Verify that the APNs service is enabled for the key you are using.

Step 4: Check Apple Developer Account Status

In rare cases, issues can arise if your Apple Developer account is not in good standing. Ensure that:

• Your Apple Developer account is active.
• The account used to generate the keys has no outstanding issues that could affect key validity.

Step 5: Check Apple Developer Account Status

After resolving the issue, don't forget to enable the iOS platform again.

By carefully following these steps, you can resolve the "InvalidProviderToken" error and restore your iOS push notification functionality.

Additional Resources

For further assistance, explore these related topics and community discussions that may provide additional insights:

• StackOverflow: APNs Auth Key "InvalidProviderToken" Error
• Apple Developer Forums: Push Notification Token Issues
• Apple Developer Forums: APNs Token Troubleshooting