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  1. Pushwoosh
  2. Web push
  3. Troubleshooting: web push

Troubleshooting: web push

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Web subscriptions failing or the prompt not appearing.

  • Why does the Chrome browser logo appear instead of my custom icon on Windows web push notifications?
  • Why are new web push subscribers not receiving a push token?
  • Why does the Web SDK load the wrong Application Code when navigating between subdomains?
  • Why is the Subscription Widget not appearing when using the Web SDK via NPM?
  • Why am I not receiving events from the Event Streaming Integration at my webhook endpoint?
  • Why isn't the browser's native permission prompt showing after a user accepts my custom web push prompt?
  • Why do I see a 'failed to fetch' or 'failed to load' error when accessing the Pushwoosh Control Panel?
  • After migrating from another web push provider, why aren't my previous subscribers showing up in Pushwoosh?
  • I'm getting a connection error (e.g., 401) when setting up the Pushwoosh Web Push SDK
  • How do I fix "Invalid Credentials" errors for Web Push (Chrome/Firefox) notifications?
  • Why isn't the Pushwoosh web push subscription prompt showing up after integrating the Web SDK?
  • How can I fix Cumulative Layout Shift (CLS) issues caused by the Pushwoosh subscription prompt?
  • Cannot get the Chrome subscription pop-up again after dismissing it
  • Web SDK is not working and I am getting the "Pushwoosh init failed DOMException" error

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