Why is my push notification text truncated and my GIF not playing on Android?

This is the standard and expected behavior of the Android operating system, which handles rich notifications differently than iOS.

Truncated Text

Android imposes character limits on push notifications to maintain a consistent user experience in the notification shade. If your message is too long, it will be truncated by default.

Solution: To display the full text, you need to implement an expandable notification. This requires custom development within your app using a custom notification factory.

1. Create a Custom Notification Factory: Follow our guide on Customizing Push Notifications for Android.
2. Implement an Expandable Notification: Within your custom factory, you will need to create an expandable notification layout as described in the official Android Developer Documentation.

For standard notifications that do not use a custom layout, it is recommended to keep your text under 100 characters to ensure it displays fully on most devices.

GIFs Displaying as Static Images

By default, Android's notification system is designed to display GIF files as static images rather than animations.

Solution: Enabling GIF playback in a notification requires a significant custom development effort. Your application would need to implement its own logic to handle the rendering of the animated GIF within a custom notification view. This is an advanced customization that goes beyond standard SDK functionality.