Tracking Notification Delivery with Pushwoosh Mobile SDK

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Vitaly Romanychev
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There are many scenarios when you need to know if a user received a certain message, or they didn't. Whether you are working on a fallback mechanism with pushes and emails, or you want to check how certain users react to your communications, notification delivery tracking would be absolutely necessary, and, chances are, you want to check the delivery status very quickly, seconds after your pushed out a message. In an article below, we'll guide you through the integration of notification handlers that can track the delivery of pushes and allow you to react on those events. 

With both iOS and Android, this is done by using Notification Service Extensions.

 

Android

1) Create a custom NotificationServiceExtension and include fully qualified class name of your NotificationServiceExtension in metadata under com.pushwoosh.notification_service_extension value.

<meta-data
    android:name="com.pushwoosh.notification_service_extension"
    android:value="com.your.package.YourNotificationServiceExtension" / >
 
2) In YourNotificationServiceExtension class, add onMessageReceived extension method: 
public class YourNotificationServiceExtension extends NotificationServiceExtension {
 @Override
 protected void startActivityForPushMessage(PushMessage message) {
   super.startActivityForPushMessage() //starts default launcher activity 
 }
 @Override
 protected boolean onMessageReceived(PushMessage data){
  //handle push delivery here
  return false; //return false if a notification should be generated for this push
 }
}

 

iOS

1) Create a Notification Service Extension.

2) Add new target to your project (File -> New -> Target) and create Notification Service Extension.

 
Creating Notification Service Extension
 
3) Make sure you embed your new extension in your app:
 
Select your app to embed the extension
 
Note that notification extension has its own Bundle Id (ex:com.pushwoosh.pushon.NotificationService) as well as its own Apple App ID and Provisioning profile which must be setup in Apple Developer Portal separately.
 
Also, make sure Notification Service Extension supports Standard architectures (armv7, arm64) (${ExtensionTarget} -> Build Settings -> Architectures).
 
4) Finally, modify the didReceiveNotificiationRequest method to handle notification delivery. In the example below, it sends statistics to our backend: 
- (void)didReceiveNotificationRequest:(UNNotificationRequest *)request withContentHandler:(void (^)(UNNotificationContent * _Nonnull))contentHandler { self.contentHandler = contentHandler; self.bestAttemptContent = [request.content mutableCopy];
 [[PWNotificationExtensionManager sharedManager] handleNotificationRequest:request contentHandler:contentHandler];}

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