Why is my Rich Media In-App message cropped when displayed as a modal dialog on Android?

This issue can occur if you are using an older, legacy In-App template (such as the original "Rate My App" template) that was designed only for fullscreen display. These older templates are not responsive, so when they are configured to appear in a smaller modal view, their content can get cut off.

To resolve this, you have two options:

1. (Recommended) Use a Modern Template: The best solution is to create a new In-App message using one of the modern, responsive templates available in your Pushwoosh Control Panel. These templates are designed to adapt correctly to all display modes, including modal, banner, and fullscreen.

2. Force Fullscreen Display: If you must use the specific older template, you can configure it to display in fullscreen mode within your Android app's code. This will ensure the entire message is visible as it was originally designed.

   To do this, use the FULLSCREEN view position in your ModalRichmediaConfig:

   ModalRichmediaConfig().setViewPosition(ModalRichMediaViewPosition.FULLSCREEN)
   

   Note: When using this setting, the In-App will cover the entire screen, and users will not be able to close it by tapping the background area outside the message content.