If you see an image in the push notification preview but it doesn't appear on the user's device, it's likely because the Notification Service Extension (NSE) is not implemented in your iOS application.
iOS requires this extension to process and display rich media content like images, GIFs, or videos in push notifications. Without it, the system will only show the text portion of your message.
To resolve this, you need to add the Notification Service Extension to your app. For detailed instructions, please follow our integration guide:
Comments
0 comments
Please sign in to leave a comment.