Why am I seeing errors like "sending appOpen failed" and "Deserialization failed" in my iOS app after integrating the React Native SDK?

These errors, along with others like "loadTags failed", typically indicate that the Pushwoosh SDK is not properly configured to communicate with the Pushwoosh API. The most common cause is a missing or incorrect Pushwoosh Device API Token in your iOS project's Info.plist file.

Follow these steps to resolve the issue:

1. Locate your Device API Token

   • Log in to your Pushwoosh Control Panel.
   • Navigate to the API Access section for your application.
   • Find and copy your Device API Token.

2. Verify Token Permissions

   • While in the API Access section, ensure that the token you are using has the correct application selected under its permissions.

3. Add the Token to Info.plist

   • Open your iOS project in Xcode.
   • Find and open the Info.plist file.
   • Add a new key named Pushwoosh_API_TOKEN with a String type.
   • Paste your Device API Token as the value for this key.

   Alternatively, you can open the Info.plist file as source code and add the following entry, replacing YOUR_DEVICE_API_TOKEN with your actual token:

   <key>Pushwoosh_API_TOKEN</key>
   <string>YOUR_DEVICE_API_TOKEN</string>
   

After adding the token, clean your build folder, rebuild, and run your application. The communication errors should be resolved.