Android 9.0 Pie: notification not received

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    Ivan Skoritzky
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    Andrea,


    Am I correct that the app is force stopped? Please note that for Android app should be in the background to be able to receive push notifications.

    Regards,

    Ivan

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    Andrea De Gaetano
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    I mean, killed by the task manager.

    Not "force stop" the application from settings.

    The class I'm using are these 2:

    NotificationFactorySample.java
    NotificationServiceSample.java

    If the application is in foreground or active in background (not visible but available on the task manager) it receive notifcations.

    If the application is "closed/killed" on android 9.0 no notification is received.

  • Avatar
    Ivan Skoritzky
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    Andrea,

    In order to assist you better may I ask you to contact our Support Team regarding this issue? https://help.pushwoosh.com/hc/en-us/requests/new

    Also, could you please provide us with notification factory code and reproducer build?

    Regards,

    Ivan

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    Andrea De Gaetano
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    I'm sorry..

    It was not a problem with pushwoosh but a problem with phone settings (an honor phone).

    On another phone (A pixel with pie) all it works correctly.

    Thanks you for the assistance

     

  • Avatar
    Ivan Skoritzky
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    Andrea,

    Thank you for the update.

    We are glad to hear that the issue is resolved!

    Have a nice day!

    Regards,
    Ivan

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