On notification click in Mac osx Safari v10.11/v11 is not working

Comments

9 comments

  • Avatar
    Ivan Dedov

    Hi Mohamed,

    Could you please submit a request at help@pushwoosh.com?

    Thanks!

  • Avatar
    Ivan Skoritzky

    Mohamed,

    Could you please describe the issue in more details? Am I correct that you have Mac OSx v10.11 and Safari version 11 and when you tap notification the URL is not opened?

    10.2 version which you have mentioned is MacOS version?

    Regards, Ivan

  • Avatar
    Mohamed Hussain S H

    Issue happened macos version: 10.12.6 (master is Sierra) Safari version:11.0

    Issue not happened Mac is version: 10.10.5(Yosemite) Safari version:10.1

  • Avatar
    Mohamed Hussain S H

    See my answer below...unfortunately not able to put in comments section

  • Avatar
    Ivan Skoritzky

    Thanks!

    Please note that I have passed this information to our developers, I will contact you as soon as they respond.

    Regards, Ivan

  • Avatar
    Mohamed Hussain S H

    Thanks ivan for your help... Moreover sometimes if we flood lot of push notifications in chrome (when it is not in open state), then when I open, I am getting those messages is fine, but when I try to click on notifications , sometimes the notification click is not happening especially at the notification at the bottom of the screen in Windows 7 chrome v61

  • Avatar
    Ivan Skoritzky

    Mohamed,

    Could you please tell us if the page is opened when you double click on the Safari message? Our developers have found this bug when receiving the push to a closed application.

    Regards, Ivan

  • Avatar
    Mohamed Hussain S H

    Thanks again ivan....page is closed but Safari application is opened with different pages

  • Avatar
    Ivan Skoritzky

    Mohamed,

    Could you please send test push with the link and double click on notification? Will it redirect you to the page?

    Actually, we cannot reproduce the issue. When the application is closed we need to double tap on the notification to open the page. But when Safari app is opened - everything works as expected and push redirects us to the page by one click.

    Regards, Ivan

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