Money taken, but not upgraded

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6 comments

  • Avatar
    Chris

    Huh... it now appears to have changed to a premium account, so please ignore! :D

  • Avatar
    Alexander Spotar

    It usually takes a couple of minutes for the account to be upgraded.

    Anyway, thanks for pointing it out, we'll add a success alert to the page you are being forwarded after completing the payment, so the credit card page won't confuse our users.

  • Avatar
    Chris

    Oh cool, thanks. Yeah the message I was given was negative ("please add a card"), so I assumed a failure occurred.

  • Avatar
    Chris

    I actually got a quick response to my email query too so thanks for that,

    however, I am unable to reply to it due to an email server error

    Failed Recipient: help@pushwoosh.com Reason: Remote host said: 554 5.7.1 Service unavailable; Client host [X.X.X.X] blocked using dnsbl.sorbs.net; Dynamic IP Addresses

    Can someone at Pushwoosh let Dmitry know, so he can close the case?

    Ta -Chris

  • Avatar
    Alexander Spotar

    I'll let him know, Chris, thanks!

  • Avatar
    Fleurdeviande

    Hello, i'm suggesting you delist your mail server from blacklist... please use this link http://dnsbl.sorbs.net/delisting/overview.shtml

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