Done Status on both Android and iOS via Cordova

Comments

5 comments

  • Avatar
    Vitaly Romanychev

    Hello,

    The absence of "Report" option means that your push was send to an empty list of devices, being more specific - tokens/hwids/Tag values you had specified earlier are not valid anymore. Could you please contact our Support Team and provide detailed info regarding your issue, such as your account name, the message IDs of undelivered pushes and a full API /createMessage request you were sending to our servers?

  • Avatar
    Chris

    OK thanks, will do.

  • Avatar
    Chris

    OK it's started working again without any interaction from me... this has happened a couple of times before so it feels there is an issue that's beyond anything I have direct access to.

  • Avatar
    Vitaly Romanychev

    Well it definitely should be investigated closely, so our supporting engineers are awaiting for your email.

  • Avatar
    Chris

    Hi Vitaly, this has now been done. Cheers -Chris

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