IOS Connection failed

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    Max Kuzakov

    Basically, "Connection Failed" means that we could not connect to APNs for some reason. The reason why it happens is still unclear, and our developers are doing their best to locate and fix issue.

    Please contact our support team if you have any further questions!

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    Gayview Mahat

    Hi, just letting you know that the issue with failed connections was finally resolved! Thank you for your patience and understanding!

  • Avatar
    Ken Nangle

    I'm having this problem today. I have many failed iOS notifications similar to the original issue reported in May. Is there any remedy being addressed to correct this issue?

  • Avatar
    Gayview Mahat

    Ken, this was due to a malfunction we spotted and fixed today, please let us know if the issue is still persistent.

    For anyone who might be still getting this error: please check your push certificates, they are most likely revoked.

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