Cordova iOS Registered Success but Subscriber Count 0

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Michael Lewis

• May 03, 2015 15:05

I'm using the cordova plugin 3.5.1 and cordova version 4.1.2, iOS 8.3. When I call register I'm seeing the following request: Sending request: {"request":{"application":"XXX-XXXX","v":"2.5","hwid":"12387978...."}} Followed by: Response "200 no error": string: {"status_code":200,"status_message":"OK","response":null} sending appOpen completed

Then when I log in and try to send a test message to my newly registered device the subscriber count is still zero and I don't get a notification. Thanks,

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  Evgeniya Gulyaeva

  • May 07, 2015 08:39

  Hello,

  Judging by the log you've mentioned, your app has successfully sent the appOpen request, not the registerDevice. Usually, the absence of subscribers indicates that something went wrong with the integration process. Could you please double check that you have followed our integration guide carefully?

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