Push notification delivery time

Comments

5 comments

  • Avatar
    Mateusz Fiołka

    Any update od this? This is quite important to us.

  • Avatar
    Dmitry Dyudeev

    Hello,

    No, it is actually not a typical behavior at all. A notification to forty thousand subscribers should be delivered maximum in ten seconds (of course, in case everything is fine with the Internet connection on the device).

    Could you please let us know when you have noticed such delays? If you could provide a message ID, it would be most helpful.

  • Avatar
    Mateusz Fiołka

    I have just observed the same problem. After sending a message I was observing the push notification history page. I have been constantly refreshing the page and watching details and report numbers. For some time (about 20s) message was having status "sending", after that it changed to "sent". However it did change when number of handled devices was far from total number of subscribers. After that this number was growing even when "sent" status was set long before. The whole operation took more than one minute.

    Notification message id: 757096023

  • Avatar
    Mateusz Fiołka

    @dmitry Have you seen my comment?

  • Avatar
    Dmitry Dyudeev

    Yes, I have, sorry for the delay. Its reason is we cannot actually put a finger on it - judging from our side, everything is fine, no particular delays or server-side issues were located at the time.

    Please note that we are currently working on a major upgrade of our hardware, we expect to finish it within next couple of weeks, and Pushwoosh would be faster than ever.

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