Question:
We are using your RSS feed solution to send out notifications for new topic, but we’re experiencing a huge delay: notifications are sent 30-45 minutes later.
Answer:
By default, the RSS feed is updated every hour. We have released a new feature for all new accounts which allows you to adjust polling interval based on your needs:
The minimum allowed value is 60 seconds. However, this feature is not allowed for our legacy accounts by default. If you are interested, please contact our support team, we will be happy to assist you!
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