If automatic inactive device removal features are disabled for your account, you can remove inactive devices manually using the API.
Here’s the process:
- Identify Inactive Devices: Create a user segment to filter devices based on your inactivity criteria. For example, you can filter users where the 'Last Application Open' date is greater than or equal to 90 days ago.
- Unregister Devices via API: Obtain the list of device tokens or hardware IDs (HWIDs) from the segment you created. For each device in this list, make an API request to the
/unregisterDevice
endpoint.
Please refer to the Pushwoosh API documentation for detailed instructions on using the /unregisterDevice
method.
Note: Automatic inactive device removal often relies on specific platform features (like silent pushes). If these underlying features are disabled for your application or account, the automatic cleanup process will not function.
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